Style:Casual,Chic,Elegant Type:Pumps Material:PU leather Length:Regular Pattern Type:Colorblock Fit Type:Regular With Belt:No Occasion:Daily Toe:Square Toe Heel Height:Flat,Low Heel Package Include:1*Sandals
Due to the COVID-19 epidemic prevention and control, we're experiencing longer delivery time.
We will do our best to ship your order earlier and beg for your understanding. Normally you will receive your item in 12-30 business days from the date that it is placed.
As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
We ship to all countries, not including:
Philippines, Georgia, Jersey, Montenegro, Ukraine, Botswana, Morocco, Namibia, Nigeria, Costa Rica, Honduras, Panama, Trinidad & Tobago, Chile, India, Iran, North Korea, Macao SAR, Maldives, Taiwan, Chad, Liberia, Bermuda, Cuba, Jamaica, St. Lucia, New Caledonia, Samoa.
Three solutions for delivery delay. (One out of three)
Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
$5-$10 cash or 10%-15% off coupon code for second purchase
30%-100% shipping cost compensation according to the your situation
Please contact this email firstname.lastname@example.org within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
Free Shipping on orders $99+
Free Shipping on orders $99+
For other areas, please check on the checkout page after adding the shipping info.
Following is shoe care maintenance routine that will protect and nourish your shoes to ensure they last you a long time. 1.Use a horsehair brush to remove superficial dust 2.You can use saddle soap or a smooth leather shoes cleaner to clean the shoes 3.Conditioning your leather shoes will help soften and moisturize the leather, and also protect it from drying out and cracking 4.Apply a polish, using small circular motion to rub the moisture deep into the leather all over. Leave this to dry for a minimum of 3 minutes then buff off with a soft polishing cloth or brush 5.Follow the above mentioned procedure once a week to maintain the quality and look of your shoes. It is essential to care and maintain your shoes and boots, not only to make them look their very best, but also to prevent the leather from deteriorating. 6. When storing, keep the shoes in a dust proof bag or wrapped with a soft cloth, avoid contact with solvents, acids, oils and other corrosive materials.
If you’re not 100% satisfied with the items you received,please ''Contact Us'' within 7 days upon receiving the to initiate the return process.
1. Please ''Contact Us'' on our site, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems.
2. After receiving return address and instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. After returning, provide the return receipt from the shipping company indicating the weight and the tracking number of your returns, we could expedite your refund/exchange. Once your refund has been issued, you will receive a confirmation email.
1. You have 7 days to decide if an item is right for you, if you would like to return or exchange the item please contact Contact Us within 30 days of delivery.
2. We do not accept returned items that were sent back by you directly without checking with us first.
3. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry,mask and accessories.
4. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost, unless a mistake is made by Ceasaro.
6. We will arrange an exchange or issue a refund after we have checked your return tracking number or receipt.
7. Order cancellation:
In order to deliver the package as soon as possible, we use a local high-quality prepaid logistics company. When the order status is "Packaged", the package has been handed over to the logistics company, resulting a logistics cost. A 10% cancellation fee needs to be applied when canceling. We will NOT accept an order cancellation request if the status of order is“In transit”
Note: The original shipping fee are non-refundable.
We have warehouses in different countries around the Globe! If you want to return the items, please do not hesitate to ''Contact Us'' Our customer service will provide you with the nearest return address base on your order details within 24 hours.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.