Note: There might be 2-3% difference according to manual measurement.
Please check the measurement chart carefully before you buy the item.
+Please note that slight color difference should be acceptable due to the light and screen.
Note: There might be 2-3% difference according to manual measurement. Please check the measurement chart carefully before you buy the item. +Please note that slight color difference should be acceptable due to the light and screen.
Due to the COVID-19 epidemic prevention and control, we're experiencing longer delivery time.
We will do our best to ship your order earlier and beg for your understanding. Normally you will receive your item in 12-30 business days from the date that it is placed.
As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
We ship to all countries, not including:
Indonesia, Philippines, Georgia, Jersey, Montenegro, Ukraine, Botswana, Morocco, Namibia, Nigeria, Costa Rica, Honduras, Panama, Trinidad & Tobago, Chile, Peru, Hong Kong SAR, India, Iran, North Korea, Macao SAR, Maldives, Taiwan, Chad, Liberia, Bermuda, Cuba, Jamaica, St. Lucia, New Caledonia, Samoa.
Three solutions for delivery delay. (One out of three)
Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
$5-$10 cash or 10%-15% off coupon code for second purchase
30%-100% shipping cost compensation according to the your situation
Please contact this email firstname.lastname@example.org within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
Free Shipping on orders $99+
Free Shipping on orders $99+
For other areas, please check on the checkout page after adding the shipping info.
Following is shoe care maintenance routine that will protect and nourish your shoes to ensure they last you a long time. 1.Use a horsehair brush to remove superficial dust 2.You can use saddle soap or a smooth leather shoes cleaner to clean the shoes 3.Conditioning your leather shoes will help soften and moisturize the leather, and also protect it from drying out and cracking 4.Apply a polish, using small circular motion to rub the moisture deep into the leather all over. Leave this to dry for a minimum of 3 minutes then buff off with a soft polishing cloth or brush 5.Follow the above mentioned procedure once a week to maintain the quality and look of your shoes. It is essential to care and maintain your shoes and boots, not only to make them look their very best, but also to prevent the leather from deteriorating. 6. When storing, keep the shoes in a dust proof bag or wrapped with a soft cloth, avoid contact with solvents, acids, oils and other corrosive materials.
We hope you enjoy your shopping experience with us. Your satisfaction is always our first priority. ''Contact Us'' to get in touch with our customer service team and describe the items you want to return and the reason for your return.
Our Return Policy is as follows:
You may return all productswithin 30 days(from the date you receive the items)of delivery for exchange or refund. The original bag and tag should be intact, not be damaged.
For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
We do not accept returned items that were sent back by you directly without checking with us first.
Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
If you wish to return the items to the nearest return address, please contact us and our customer service will reply to you within 24 hours.
Refunds will be issued back to the original form of payment that was used to place your order.Please allow 24 hours with Paypal and 7-15 business days with a credit card for your refund to appear.
The original shipping fee and insurance are non-refundable.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
“If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product. “
Allow consumers to apply for return or exchange within 14 days (14 days or more) after receipt