Shipping Info

Shipping Info

Due to the COVID-19 epidemic prevention and control, we're experiencing longer delivery time.

We will do our best to ship your order earlier and beg for your understanding. Normally you will receive your item in 12-30 business days from the date that it is placed.

Health Safety 

As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

Payment Confirmation

  • A confirmation email will be sent to you once the order is authorized and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

We ship to all countries, not including:

Indonesia, Philippines, Georgia, Jersey, Montenegro, Ukraine, Botswana, Morocco, Namibia, Nigeria, Costa Rica, Honduras, Panama, Trinidad & Tobago, Chile, Peru, Hong Kong SAR, India, Iran, North Korea, Macao SAR, Maldives, Taiwan, Chad, Liberia, Bermuda, Cuba, Jamaica, St. Lucia, New Caledonia, Samoa.

SHIPPING DELAYS

Three solutions for delivery delay. (One out of three)

  • Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
  • $5-$10 cash or 10%-15% off coupon code for second purchase
  • 30%-100% shipping cost compensation according to the your situation

 

Please contact this email support@ceasaro.com  within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

Shipping Fee

 Shipping Zone Weight Fee
United States Standard Shipping <600g $10.99  Free Shipping on orders $99+
>600g $12.99 
Express Shipping >0g $24.99 
Europe Standard Shipping <600g $9.99 Free Shipping on orders $99+
>600g $11.99
Express Shipping >0g $24.99

For other areas, please check on the checkout page after adding the shipping info.